The Dental Nurse Academy Privacy policy

Dental Nurse Academy is committed to protecting your personal information. We value the relationship that you have with us and respect that any information you supply is personal to you.

This Privacy Policy explains what personal information Dental Nurse Academy collects and how we use it. Please read this Privacy Policy carefully, alongside our Terms of Website Use and our Terms and Conditions of Sale. By using this website or purchasing any of our services, you agree to our terms (as amended from time to time).

We will at all times only collect and process your personal information in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and after 25 May 2018, The General Data Protection Regulation.

What information do we collect?

We collect information that you provide when you create an account through us, when you contact us directly, either by email, over the phone or by writing to us, when you complete an offline application form, or when you interact with us on social media channels.

The information that we collect from you may include your name, address, email address, telephone number and Details Of Membership including your study details. Please note, payment information is not held by us for any longer than it takes to process your transaction. Payment information is retained securely by our card processor, Sagepay, to maintain legally required payment details.

Details Of Membership may be given to your employer or prospective employer.

In order to make sure our website is the best that it can be for those using it, we may also collect details of your IP address when you are using it. This helps us to know what browser and device our customers are using.

We use Google Analytics on this website. Google Analytics uses a set of cookies to collect information and report site usage statistics without personally identifying individual visitors to Google. ‘_ga’, the main cookie used by Google Analytics, enables a service to distinguish one visitor from another and lasts for 2 years. Any site that implements Google Analytics, including Google services, uses the ‘_ga’ cookie. Each ‘_ga’ cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites. The data is accessible by Google, however.

Our website contains links to the websites of organisations associated with us or the services we provide. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any responsibility or liability for these. Please check these policies before you submit any personal information to these websites.

How do we use it?

Your information is used to create your account, facilitate your visit, and help Dental Nurse Academy to better understand our members and their needs, so that we can continue to improve.

You can change your contact preferences at any time by amending your account by logging into and changing personal settings or by emailing the Data Protection officer at [email protected]

We work with third parties including Sagepay (Opayo), our payment system provider, Barclays Bank and the National Examining Board for Dental Nurses. We ask that they follow the same rigorous data protection standards that we do.

We also use cookies on our website. Google Analytics uses cookies and other technologies used for analytics to help collect data that allows us to understand how you interact with our website and associated platforms. These insights allow us to both improve content and build better features that enhance your experience.

How long do we keep your data?

We only keep your data for as long as we need it. When we no longer need it for legal reasons, we will either delete it securely or in some cases anonymise it.

‘_ga’, the main cookie used by Google Analytics, enables a service to distinguish one visitor from another and lasts for 2 years. You can find out more about how Google stores and manages this data on Google's privacy policy

How do we protect your information?

Dental Nurse Academy does not share, sell, rent or trade your personal information to any third parties for any purpose without your prior consent. We have put in place reasonable safeguards to protect your data including encryption and password protection, limiting the number of people who have access to your data as well as operational measures designed to secure your data.

Your Choices

You have a number of rights to your data, which includes:

The right to access your data

The right to rectify your data if you believe there is an error such as the spelling of your name

The right to delete your data or restrict use

The right to object to certain uses of your data

If you have an online account, or gave us your email during your information search or upon joining, you can easily change your details and contact preferences online at any time by logging into and use your login username and password. Alternatively, please email the Data Protection officer at [email protected].

If you had chosen to receive information from us by email but no longer wish to, you can unsubscribe by emailing [email protected]

If you would like to alter your personal details, or how we use them, you can sign into your account or email [email protected] and make any changes required. Alternatively, please contact us using the details below, and we can do so for you.

You can manage your cookies settings, including Google Analytics cookies preferences, by using the cookies preferences popup bar on this website. Once you have given your consent, by pressing the 'I consent' button, the bar will no longer be displayed in order to improve your user experience. You can click here to change your cookie settings.

Getting in Touch

You can request full details of personal information we hold about you under the Data Protection Act 1998, or, after 25 May 2018, The General Data Protection Regulation, by contacting the Data Protection Manager. Please send a description of the information you would like to see, together with proof of your identity, to [email protected].

If you have any concerns about the way in which we have used your data, or would like us to remove any of the personal information we hold about you, please email [email protected] or [email protected].

We request that all complaints are made in writing and, to facilitate a quick response time, we recommend contacting us by email on [email protected].

Letters should be sent to Dental Nurse Academy, 47 Church End, Biddenham, Bedford, MK40 4AS.

To speak to someone, please call +44 (0)20 4591 2333.

 Updates or Changes to the Privacy Policy

This notice was updated on 13th May 2018. It may be updated to take into account changes at the Dental Nurse Academy or to reflect changes to regulation or legislation.